Service & Repair

Beat the high cost of tune-ups while reducing the risk of other costly repairs with the Sew E-Z 3 regular tune-up service plan for only $185.00 per year.  Simply follow the Machine Preventative Maintenance Guide listed beloe.  This service plan covers 3 routine tune-ups a year.  Any additional repairs or parts may be subject to additional charges, depending on any current warranty. This plan does not cover repairs or parts resulting from neglect, abuse, accidents, intentional acts, or other unforeseen events. Other restrictions and conditions may apply.

 

Sew E-Z Machine Preventive Maintenance Guide

 

  • At the first sign of a problem, unthread your machine top and bottom and rethread.  Make sure your presser foot is in the up position, the take-up lever is in the highest position, and the thread is in all tension discs.
  • Is your needle in correctly, bent or has a burr on the tip?
  • Change your needle every time you put in a new pre-wound bobbin or 3rd machine wound bobbin and put a drop of oil in the center of the bobbin casing.
  • Use good quality needles, such as Schmetz or Organ Titanimum.
  • Use quality thread in a horizontal position.
  • Clean your bobbin case every day before you start sewing.
  • Run your machine at a sensible speed, especially when embroidering.
  • Never wind one thread on top of another on a bobbin
Tune - Up Special

Recommended Sewing Machine Service Rates

Sew E-Z has kept the same repair rates for over 18 years.  Sewing machines are doing more and more as time goes on and we work hard to keep our rates reasonable.  Typical industry rates found elsewhere are listed below.

 

·          Sewing machine clean, oil and adjust computerized models (such as 6600, 3050, etc.) is $99.00.  Our price is $79.95.

·          Sewing machine clean, oil and adjust electronic models (basic sewing machine) is $89.99.  Our price is $69.95.

·         Sewing machine clean, oil and adjust mechanical models is $79.99.  Our price is $69.95.

·         Stand alone embroidery machines (MC11000, 10001, 350E, 200E) is $119.98.  Our price is $79.95.

·         Serger is $89.99.  Our price is $79.95.

·          Minimum service charge is $30.00. We don't have a minimum charge.


A Tune-Up Includes

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Store Hours:

Tuesday - Thursday, 10:00am – 6:00pm

Friday, 10:00am – 5:00pm

Saturday, 9:30am – 3:00pm

Sunday, Monday, and Holidays closed
 
2858 Airline Blvd
Portsmouth, VA 23701
Phone:  757-488-9449
Email:  info@sewe-z.com
 
 
 
10% Guild Members Discount*
 
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*Discounts are not valid on machines or furniture items.